Refund Policy
Last updated: September 27, 2026
This policy covers apps published by Vibe Tech LLC on Google Play:
- Vibe Tutor (one-time purchase)
- Chess Master (paid download), including the optional Chess Master Pro in-app purchase and any other in-app purchases in the app
- Vibe Flashcards (one-time purchase), and Vibe Bites once it is available on Google Play
Purchases go through Google Play
We sell these apps and their in-app purchases only through Google Play's billing system. Google processes the payment, and we never see your card or payment details. Because of this, refunds are handled first through Google Play.
Within 48 hours of purchase
Google says you may be able to get a refund within 48 hours of buying an app, game, or in-app purchase, depending on the details of the purchase. You can request one from your Google Play order history. Google usually decides within one day, but it can take up to four days.
- Google Play refund policies: https://support.google.com/googleplay/answer/15574908
- How to request a refund on Google Play: https://support.google.com/googleplay/answer/15574897
Google also notes:
- If a paid app is refunded, it is uninstalled and you lose access to it. If an in-app purchase such as Chess Master Pro is refunded, the content it unlocked is removed.
- You can only return an app or game for a refund once. If you buy it again, you can't get a refund.
- If you see a Google Play charge you didn't make, report it to Google within 120 days of the transaction.
After 48 hours, or if Google declines
Contact us at freshwaterbruce2@gmail.com. Please include:
- the app name
- your Google Play order number (it starts with "GPA.")
- the purchase date
- what went wrong
We will review your request. Refunds after the 48-hour window are at our discretion, except where the law requires otherwise. We can also help if a purchase didn't unlock or isn't working.
European Economic Area and United Kingdom
If you are in the EEA or the UK, you may have additional rights under local law. See Google's EEA and UK refund information on the Google Play refund policies page above.
Other payment methods
We don't sell these apps outside Google Play. This policy applies only to purchases made through Google Play.
Contact
Vibe Tech LLC
https://www.vibe-tech.org
freshwaterbruce2@gmail.com